Warranty & returns
Shop with peace of mind.
A premium warranty included, no hidden fees, anywhere in Canada.
12-month warranty
Parts and labor included on every device.
30-day returns
Change your mind freely. Free return label.
Free shipping
Across Canada on orders over $50.
24h response
Our support replies quickly, 7 days a week.
How it works
A simple 4-step return.
- 1
Contact us
Describe your issue via email or chat.
- 2
Get your label
Prepaid return label sent within minutes.
- 3
Workshop diagnosis
Our technicians analyze the device within 48h.
- 4
Repair or replace
Repaired, replaced, or refunded. Your call.
What's covered
- Battery defects within 12 months
- Screen failures not caused by impact
- Buttons, speakers, connectivity
- Hidden flaws and original defects
Conditions
The warranty does not cover damage from drops, liquid contact, misuse, or unauthorized third-party repairs. The 30-day return applies to undamaged devices in their original packaging.